Purolator problems?

Anyone else have any issues with pkgs not being delivered and then actually returned to sender by Purolator? I have had two packages in the last three weeks that i discovered were returned to Sender only when I was notified that I was getting refunded for my returning it...except I never rec'd it in the first place and neither was there a notice left on the door, and there Is usually someone at home during the day...

I could not reach the Castlegar office as all I got was a constant "call cannot be answered" and then a dial tone....I talked to their head office and filed a complaint; but was curious as to whether this had happened to anyone else around here.

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